
Meet Our Founder

Chantelle Mason is the visionary founder of The Care Pod, bringing over 15 years of extensive experience in health and social care to her role. A dedicated leader in adult services and dementia care, Chantelle has built her career championing innovative, person-centred solutions that empower individuals to live with independence and dignity.
Throughout her career, Chantelle has held pivotal roles in managing and designing care services, earning a reputation for her exceptional ability to tailor programs to meet the unique needs of every individual. Her expertise in dementia care and her commitment to high-quality, compassionate support have established her as a trusted leader in the field.
Passionate about creating meaningful change, Chantelle founded The Care Pod to ensure that support services go beyond standard approaches, focusing on collaboration, respect, and individuality. Her dedication to driving innovation and fostering genuine connections with clients and their families is at the heart of The Care Pod’s philosophy.
Under Chantelle’s leadership, The Care Pod continues to set a benchmark for compassionate and forward-thinking dementia support solutions, making her a true advocate for positive transformation in the health and social care sector.

A Vision for Better Care & Support
At the heart of our organisation is our founder, Chantelle Mason—a dedicated professional with an unwavering passion for making a meaningful difference in the lives of individuals and families.
A Strong Foundation in Health and Social Care
Chantelle brings a wealth of experience to The Care Pod. With over 15 years of professional expertise in health and social care, she has worked across various roles, gaining a deep understanding of what it takes to provide truly tailored and effective support. Her extensive background includes working in community care, managing specialised care programmes, and developing innovative approaches to meet the unique needs of every individual.
A Vision Rooted in Compassion
The Care Pod was born out of Chantelle’s belief that everyone deserves support that honours their dignity, independence, and individual goals. Her vision has always been to create a service that prioritises people—one where every voice is heard, and every support plan is as unique as the person it supports.
Chantelle’s ability to connect with families and advocate for better support solutions is at the core of everything we do. She understands the challenges of finding the right support, and it’s her personal mission to make this process as supportive and stress-free as possible.
Why Chantelle Started The Care Pod
The decision to establish The Care Pod wasn’t just a professional step; it was a personal calling. From her time working closely with clients and their families, Chantelle witnessed how tailored, responsive care could transform lives. However, she also saw where traditional systems fell short.
This inspired Chantelle to create something different—a service that combines professional expertise with a truly personal touch. At The Care Pod, each support plan is thoughtfully crafted with input from clients and their loved ones because Chantelle knows that collaboration is the key to delivering outstanding results.
A Philosophy You Can Trust
Under Chantelle’s leadership, The Care Pod is more than a service provider—it’s a trusted partner on your journey. Her unwavering commitment to kindness, integrity, and continuous improvement drives our team every day. Chantelle ensures that these values are reflected in every interaction, from your first phone call to every step of the care process.
Get in Touch
Are you ready to experience a new approach to care, led by someone who truly understands your needs? Chantelle and The Care Pod team are here for you. Contact us today to explore how we can help you or your loved one live with dignity, purpose, and happiness.
